IT Support Pricing That Is Easy to Understand

Choose a defined IT AMC for your computers, or get one-time help when you need it. All prices shown are starting rates — final scope is agreed before any work begins.

Before You Choose

Which Option Is Right for You?

IT AMC

Best for
Businesses wanting a defined support plan for computers
Contract
Annual
Coverage
Covered laptops, desktops, workstations
Pricing
Fixed annual fee

Learn more IT AMC →

One-Time Support

Best for
Occasional problems, small teams, new businesses
Contract
No contract
Coverage
Per incident
Pricing
Per-incident rate

Learn more One-Time Rates →

IT AMC Plans

Annual Maintenance Contracts for Business Computers

Structured support for your covered laptops, desktops and workstations. Remote support included with all plans. Onsite visit frequency increases with plan size. All prices exclude GST.

Starter

Up to 10 Covered Devices
₹30,000/yr

₹2,500 / month equivalent

  • Remote support (Mon–Sat 9 AM–6:30 PM)
  • Quarterly onsite visit (4 visits/year)
  • Laptop, desktop & workstation support
  • Windows troubleshooting & updates
  • Routine software troubleshooting
  • Driver & performance issues
  • Basic LAN / Wi-Fi troubleshooting
  • Outlook & M365 end-user assistance
  • Preventive maintenance
  • Hardware vendor coordination
Enquire About Starter

Growth

Up to 50 Covered Devices
₹1,08,000/yr

₹9,000 / month equivalent

  • Remote support (Mon–Sat 9 AM–6:30 PM)
  • Fortnightly onsite visits (24 visits/year)
  • Laptop, desktop & workstation support
  • Windows troubleshooting & updates
  • Routine software troubleshooting
  • Driver & performance issues
  • Network troubleshooting
  • Outlook & M365 end-user assistance
  • Preventive maintenance
  • Hardware vendor coordination
Enquire About Growth Plan

Enterprise

51+ Devices
Custom

Assessment-based pricing

  • Full remote support
  • Custom onsite schedule
  • Multi-location support
  • Server & infrastructure scope
  • Network management
  • Cloud administration
  • Security & backup coordination
  • Dedicated IT coordination
  • Assessed based on full IT environment
Request Assessment

Device count refers to covered laptops, desktops and workstations. Servers, firewalls, managed networking, NAS, managed backup, advanced Microsoft 365 administration and specialist project work are separately scoped and quoted. All prices are starting rates — final pricing depends on location, device count and requirements.

Coverage Details

What AMC Covers — and What Doesn't

We believe in being clear about scope upfront, so there are no surprises once support begins.

What's Included in Standard AMC

  • Laptops, desktops and workstations (covered devices only)
  • Windows troubleshooting and configuration
  • Windows updates and patch management
  • Software troubleshooting (standard business software)
  • Driver installation and update issues
  • Computer performance issues
  • Basic LAN and Wi-Fi troubleshooting
  • Outlook configuration and email client support
  • Microsoft 365 end-user assistance (individual user issues)
  • Printer connectivity support
  • Preventive maintenance and health checks
  • Hardware vendor and warranty coordination
  • Internet service provider coordination
  • Remote support (Mon–Sat, 9 AM–6:30 PM)
  • Scheduled onsite visits (frequency per plan)

M365 end-user support covers individual user issues — password reset, Outlook connection, Teams access, shared mailbox. Tenant administration, licence management, migrations and SharePoint configuration are quoted separately.

Services That Require Separate Scope

  • Server setup and administration
  • Firewall / UTM setup and management
  • Managed switches
  • NAS storage setup
  • Managed backup solutions
  • Advanced Microsoft 365 administration
  • Microsoft 365 tenant-level management
  • Microsoft 365 or cloud migration
  • Email migration
  • SharePoint or Teams configuration projects
  • Structured cabling
  • Major network design or implementation
  • CCTV systems
  • Biometric and access control systems
  • Hardware replacement costs
  • Data recovery
  • ERP-specific IT support
  • Major office relocation IT
  • After-hours or emergency support
  • Custom software support

These services can be provided by DAVZONTech but require individual assessment and quotation. They are not automatically included in any AMC plan.

No Contract Required

One-Time IT Support

Get IT help when you need it — no annual commitment, no retainer. Pay per incident.

Remote Support

Diagnosed & resolved remotely

from ₹699 Per incident
  • Outlook / email issues
  • Microsoft 365 problems
  • Software troubleshooting
  • Windows issues
  • Connectivity troubleshooting
  • New user / email setup
Request Remote Support

Onsite Support

Physical presence required

from ₹1,499 Per visit
  • Hardware issues
  • Network cabling / setup
  • New device setup & configuration
  • Printer setup
  • Office IT setup
  • On-premises diagnosis
Request Onsite Support

Suitable for businesses with 1–4 computers, individual business users, new businesses getting started, or businesses with occasional IT problems not ready for an AMC.

Final pricing depends on issue complexity, location and scope. Hardware, software licences and consumables are charged separately where applicable.

Common Questions

Frequently Asked Questions

An IT Annual Maintenance Contract (AMC) is a fixed-price annual agreement that covers ongoing support and preventive maintenance for your covered business computers — laptops, desktops and workstations. It typically includes remote support, scheduled onsite visits, Windows troubleshooting, software support, and basic email and network assistance. It gives your business predictable IT support costs without paying per incident.
IT AMC focuses specifically on your covered laptops, desktops and workstations — it's a maintenance and support contract for those devices. Managed IT Services is broader: DAVZONTech acts as your external IT partner for the entire business technology environment, including network, cloud, vendor management, infrastructure coordination, user onboarding/offboarding and IT planning. Managed IT is suited to businesses that want one point of contact for everything IT-related.
No. Standard AMC covers laptops, desktops and workstations only. Servers, firewalls, managed switches, NAS and other infrastructure require a separate scope and quotation. DAVZONTech can support these systems, but they are assessed and priced separately to ensure the right level of coverage is agreed for each client.
Yes. DAVZONTech is based in Talegaon Dabhade and provides onsite IT support in Talegaon Dabhade, Talegaon MIDC, Chakan, PCMC and Pune. Many issues are resolved remotely — which means faster resolution without waiting for a site visit. Onsite support is available as part of AMC plans and also as one-time visits.
We'll review your requirements and respond within one business day. For AMC, we'll assess your device count, location and IT environment, then provide a clear proposal with scope, coverage and pricing. For one-time support, we'll schedule a remote or onsite session based on your issue. No work begins until you've reviewed and agreed the scope.
Prices shown are starting rates exclusive of applicable taxes. GST and any other applicable taxes will be shown separately on the final proposal and invoice. Hardware, software licences and consumables are charged additionally where required.

Ready to Get Started?

Tell us your device count, location and requirements. We'll respond within one business day.

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