Terms & Conditions

01About DAVZONTech

DAVZONTech is a business IT services company based in Talegaon Dabhade, Pune, Maharashtra, India. Part of DAVZON.

02Acceptance of These Terms

By accessing this website, submitting an enquiry, or accepting a proposal from DAVZONTech, you confirm that you have read and agree to these terms. If you are accepting on behalf of a company, you confirm that you are authorised to do so.

03Website Use

This website is provided for informational purposes about DAVZONTech's services. Information on this website is subject to change without notice. Prices shown are starting rates — final pricing depends on scope, device count, location and requirements agreed in a formal proposal.

You agree not to misuse this website, including attempting to gain unauthorised access, interfering with its operation, or submitting false or misleading enquiries.

04Services

All IT services provided by DAVZONTech are subject to a separate service agreement or scope of work agreed in writing before commencement. Prices, inclusions and terms shown on this website are indicative and do not constitute a binding offer until confirmed in writing.

Work that falls outside the agreed scope — such as additional devices, new projects or specialist work — will be quoted separately and carried out only after your approval.

05Quotes, Pricing & Payment

• Prices shown on this website are starting rates exclusive of applicable taxes. GST and any other applicable taxes will be shown separately on the final proposal and invoice.
• Hardware, software licences and consumables are charged additionally where required.
• Payment terms, billing cycles and due dates are stated on your proposal, service agreement or invoice.
• Where payment is overdue, DAVZONTech may pause non-urgent work until the account is brought up to date.

06Your Responsibilities

To help us deliver services effectively, you agree to:

• Provide accurate information about your IT setup, requirements and contacts.
• Give reasonable access to your premises, devices and systems when work is scheduled.
• Use only properly licensed software on devices we support.
• Keep your own copies of important data unless backup is part of your agreed service.
• Nominate an authorised person who can approve work, changes and purchases.

07Remote Access & Confidentiality

Remote support sessions are started only with your permission, and you may end a session at any time. During support work we access only what is needed to resolve the issue.

Any business information, passwords or data we come across while working on your systems is treated as confidential and is not shared with anyone outside the work, except where required by law. See our Privacy Policy for more detail.

08Third-Party Products

Products and services from third parties — such as Microsoft 365, antivirus, backup software, hardware and internet connections — are governed by their providers' own terms and licences. Hardware is covered by the manufacturer's warranty; DAVZONTech will help you raise warranty claims but is not the warrantor.

09Limitation of Liability

DAVZONTech's liability for any claim arising from services provided is limited to the value of the services agreed in the relevant service contract. DAVZONTech does not guarantee uninterrupted service or complete protection from all IT security incidents.

DAVZONTech is not liable for indirect or consequential losses, such as loss of profit, business interruption or data loss where a backup was not part of the agreed service.

10Intellectual Property

All content on this website is the property of DAVZONTech or its licensors. You may not reproduce, distribute or use website content without written permission.

11Termination

Ongoing services such as IT AMC and Managed IT may be ended as set out in your service agreement, including any notice period. On termination, we will hand back credentials, documentation and access we hold for your systems, and outstanding invoices remain payable.

12Changes to These Terms

We may update these terms from time to time. The latest version will always be published on this page with the "Last updated" date. Changes do not affect service agreements already signed.

13Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.

14Contact

For any questions about these terms, contact us at info@davzontech.com or +91 94055 61978.